About We Fix IQ.
We Fix IQ was built from real appliance repair experience and a simple idea: technicians should spend less time searching for answers and more time fixing appliances. We Fix IQ brings guided diagnostics, appliance information, parts searches, and job management into one workspace. Our mission is to help repair professionals make informed decisions, stay organized, and build a growing foundation of knowledge from real repairs.
Built for Appliance Companies Worldwide
How We Fix IQ Helps
We Fix IQ helps appliance repair professionals spend less time searching for answers and more time moving repairs forward. Scan an appliance label, follow guided diagnostic checks, research technical information, and find replacement parts—all in one workspace. From scheduling visits and updating customers to sending estimates and invoices, We Fix IQ keeps the repair process connected. Technicians can make better-informed decisions in the field while the office stays organized, helping teams deliver a more consistent, professional customer experience.
We Fix IQ founded.
Diagnostic checks completed
Service jobs created
Built for the Work You Do
Practical Help
Give technicians clear information they can use to decide what to check next.
Evidence Before Replacement
Support testing and informed decisions before recommending a replacement part.
Keep Learning
Turn documented repairs and technician feedback into knowledge that can help with future jobs.
Respect People’s Time
Make everyday tasks easier so technicians and office teams can focus on their customers.
Some clients feedbacks
"We Fix IQ helps us diagnose appliances faster by showing us what to test next, so we spend less time troubleshooting and more time getting repairs completed"
Clifford Pollard
CEO, Co-Founder.“I like having everything in one place. My jobs, estimates, invoices, parts, and diagnostics are all right there.”
Jason Whittaker
Director of SalesHow we got here
2014
Where the idea come up of Lexend 🙂
2015
Launched our first business that can be created in minutes, build meaningful relationships.
2016
Opened our new office in Toronto, CA
2019
Moved to Silicon Valley whereas now we can focus on building out to help our employees.
2020
Opened a new office in London, UK.
Today
Top-rated software solution for service suppliers.
Our Executive Team
Mark Zellers
Founder & CEO
John Zellers
Co-Founder
Kim Yun Son
Engineering Manager
André Garcia
Product Manager
Peter Lary
UX Researcher
Henry Matt
Customer Success
Natalia
Lead of fun